Privacy policy

Cambridgeshire ACRE is committed to protecting the privacy and security of your personal information, this privacy policy sets out the measures we have put in place.

We take care to protect the privacy of our customers and users of our services that communicate with us. This includes communications over the phone, by email or through our website and social media platforms.

We have developed this privacy policy to inform you of: 

  • the data we collect
  • what we do with your information
  • what we do to keep it secure
  • the rights and choices you have over your personal information

The information we collect and when

We only collect information we know we will genuinely use. This is in accordance with the UK General Data Protection Regulation. The type of information that we may collect on you or that you voluntarily provide to us includes:

  • Your name
  • Postal address
  • Telephone number(s)
  • Email address

You are under no statutory or contractual requirement or obligation to provide us with your personal information. However, we require at least the information stated above in order for us to deal with you as a customer/member or partner in an efficient and effective manner.

The legal basis for processing your data is based on your specific consent/performance of a contract/our legitimate interest that we will have requested at the point the information was initially provided. Therefore we will not store, process or transfer your data outside the parties detailed below unless we have an appropriate lawful reason to do so.

How we use your information

  • To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about
  • Make available our services to you
  • For statistical analysis and to get feedback from you about our website and other services and activities
  • To power our security measures and services so you can safely access our website
  • Help us understand more about you as a customer and the products and services you are interested in
  • Provide you with information on events you may be interested in; and
  • To help answer your questions and solve any issues you have

Who we might share your information with

We may share your personal data with other organisations in the following circumstances:

  • If the law or a public authority says we must share the personal data
  • If we need to share personal data in order to establish, exercise or defend our legal rights. This includes providing personal data to others for the purposes of preventing fraud and reducing credit risk; or
  • From time to time, if we employ the services of other parties for dealing with certain processes necessary in our work
  • From time to time, if we are employed by a third party to deliver services on their behalf and need to report back to them on our activity.

How we keep you updated on our services

We will send you relevant news about our services in a number of ways. This includes by email, but only if you have previously consented to receive these marketing communications or shown legitimate interest in doing so. You can change your marketing choices online, over the phone or in writing at any time (just email us at enquiries@cambsacre.co.uk).

Your rights over your information

Right to Access Your Personal Information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them and aim to do so within 30 days from when your identity has been confirmed. We will ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If you would like to exercise this right, please contact us as set out below.

Right to Correction Your Personal Information

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. If you would like to exercise this right, please contact us as set out above.

Right to Stop or Limit Our Processing of Your Data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances. If you would like to exercise this right, please contact us as set out above.

For more information about your privacy rights

The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. They ensure that the registered details of all data controllers, such as Cambridgeshire ACRE, are available publicly. To contact the Information Commissioner:

Post: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Phone: 0303 123 1113

Website: www.ico.org.uk

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction with the way we deal with you is extremely important to us and we will always do our very best to solve any problems you may have.

How long we keep your information for

We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the UK General Data Protection Regulation and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of two years after our last contact with you at which point it will be deleted.

Giving your reviews and sharing your thoughts

When using our website, you may be able to share information through social networks like Facebook and Twitter. For example, when you ‘like’, ‘share’ or review our services. When doing this, your personal information may be visible to the providers of those social networks and/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.

Security

Data security is of great importance to Cambridgeshire ACRE and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.

The security measures we have put in place to protect your information include implementing access controls to our information technology and using appropriate procedures and technical security measures to safeguard your information across all our computer systems, networks and websites.

How to contact us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this privacy policy or the way your personal information is processed, please contact us by emailing enquiries@cambsacre.org.uk.

Our privacy policy was last updated on 1 December 2023.
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© 2023 Cambridgeshire ACRE Registered charity no.1074032. A company limited by guarantee (No.3690881). 
Registered office: e-space North, 181 Wisbech Road, Littleport, Ely, CB6 1RA

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Richard Harlow

Trustee

Richard lives in Ely and works for the Church of England Diocese of Ely, where he supports over 160 parishes church communities in Cambridgeshire, Peterborough and parts of Norfolk. The majority of these churches are based in rural communities, and work alongside schools and other community groups. He also serves as trustee to various charities that serve education, or more vulnerable members of our communities.

Prior to moving to Ely, Richard was a vicar in Hampshire, where he pioneered a community hub linking NHS services, schools, local council and the voluntary sector. Richard joined Cambridgeshire ACRE’s board of trustees in 2024. He is passionate about faith groups integrating with the wider voluntary sector to serve the common good.

Ray Vidler

Treasurer and Trustee

Ray joined the Board of Cambridgeshire ACRE in February 2022 and is currently the charity’s Treasurer. He has been a member of Weston Colville Parish Council, which he currently chairs, since 2008. He is a fellow of the Institution of Chemical Engineers and holds an MBA.

He has enjoyed living in rural Cambridgeshire for over 35 years and is keen to be able to support an organisation that aims to sustain, support, and develop rural communities.

Prior to retirement, Ray was a general manager responsible for aspects of the operation of a large food company based at Histon, having previously been the site’s chief engineer. During his working life he gained lots of experience of managing large multi-million-pound projects and developed a good understanding of finance and human resource management.

Alison Brown

Head of Business Services

  • Direct Dial: 01353 865029
  • alison.brown@cambsacre.org.uk

Alison has been Head of Business Services at Cambridgeshire ACRE since 2007. Day-to-day Alison is involved in everything from developing new opportunities for Cambridgeshire ACRE, shaping the direction of existing projects, overseeing the delivery of advice and information to our members and working with our Board.

Prior to joining Cambridgeshire ACRE, Alison worked in the private sector holding roles in executive support and facilities management. Alison has BSc (Hons) in Sociology from University of Southampton. 

Rachael Brown

Senior Community Development Officer

  • Direct Dial: 01353 865037
  • rachael.brown@cambsacre.org.uk

Rachael became part of the Cambridgeshire ACRE team in 2006, initially running a gardening project and then moving to her current role as our Senior Community Development Officer where she leads a number of our environmental projects.

Rachael has a BSc in Horticulture from Bath University and, upon leaving there, put her skills to work in the private sector before becoming a primary school teacher for several years.

Lisa Chambers

Community Development Officer

  • Direct Dial: 01353 865048
  • lisa.chambers@cambsacre.org.uk

Lisa became part of the Cambridgeshire ACRE team in 2015 taking on the role of Community Development Officer. Part of her week is spent providing expert support and advice to the County’s community-run buildings with the remainder being spent working as a Village Agent in the South Cambridgeshire area.

Prior to joining Cambridgeshire ACRE, Lisa was the County Councillor and Cabinet Member for Education and Skills at Suffolk County Council. 

Linda Watson

Finance Officer

  • Direct Dial: 01353 865026
  • linda.watson@cambsacre.org.uk

Linda joined Cambridgeshire ACRE in 2005. Her role as Finance Officer sees her administer all the financial processes of Cambridgeshire ACRE, ensuring up-to-date and accurate financial information is available at all times.

Prior to joining the organisation, Linda spent over 20 years working within the charity and the commercial sector gaining wide-ranging financial administration experience.

Annie Blair

Chairperson and Trustee

Annie became a trustee of Cambridgeshire ACRE in 2017 and took on the Chairperson role shortly afterwards. She has been a volunteer for community and parish organisations in the village of Folksworth and the surrounding area for over 30 years.

Professionally, she had a career in the financial and insurance sectors before changing vocation and training in the educational sector as an arts educator / practitioner working for both Anglian Ruskin University and Peterborough Regional College.

David Gibbs

Trustee

Dave became a trustee of Cambridgeshire ACRE in 2017. In his professional life, he was a community development worker specialising in finance and external funding. Since moving to the Fens, Dave has taken on a number of parish clerk roles, as well as being a trustee of Newton Village Hall.

Terry Jordan

Vice Chairperson and Trustee

Terry became a trustee of Cambridgeshire ACRE in 2011. Terry is currently the Clerk and Responsible Finance Officer for Wisbech Town Council in Fenland and has worked in local government in Cambridgeshire for more than 40 years. 

Terry is also a trustee of CP Learning Trust.

Julie Spence OBE CStJ QPM

President

Cambridgeshire ACRE’s current President is Julie Spence OBE QPM. In 2017, Julie was appointed by Her Late Majesty The Queen as the 37th Lord-Lieutenant of Cambridgeshire, the Sovereign’s representative in the County.

Professionally, Julie trained as a teacher before joining the Police in 1978 and being appointed Chief Constable of Cambridgeshire in 2005. In the Queen’s 80th Birthday Honours, Julie was awarded an OBE for her management of complex and contentious organisational issues and leadership contribution. In 2008 she was awarded an Honorary Doctorate of Laws by Anglia Ruskin University: then in the 2010 New Year’s Honours list she received the Queens Police Medal (QPM). In September 2010, after a 32 year career, she retired from policing.

Toby Frith

Digital Marketing Degree Apprentice

  • Direct Dial: 01353 865035
  • toby.frith@cambsacre.org.uk

Toby joined the team in 2021. As our Digital Marketing Degree Apprentice, his role is to implement our digital marketing strategy  generating interest in our work and helping to build the organisation’s social presence.

From January 2022, Toby will be undertaking a Digital Marketing Degree at Anglia Ruskin University alongside working for Cambridgeshire ACRE.

Jessica Sellick BA (Hons), MSc, PhD

Trustee

Jessica joined the Board of Cambridgeshire ACRE in February 2022. In her professional life,

Jessica works at Rose Regeneration where she undertakes projects on behalf of Government, Local Authorities, charities and community groups across the UK. She is also a senior research fellow at the National Centre for Rural Health and Care (NCRHC) where her work focuses on the impact of rurality and sparsity on the costs of delivering health care.

Jessica produces ‘rural words’, a regular policy briefing used by the Rural Services Network and RuSource (part of The Arthur Rank Centre). Before joining Rose Regeneration and the National Centre Jessica worked at the Department for Environment, Food and Rural Affairs (Defra) and the New Economics Foundation.

She is a Chartered Geographer accredited by the Royal Geographical Society; a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce); and a member of the Institute of Economic Development.

As well as supporting Cambridgeshire ACRE, in her spare time Jessica sits on her local patient participation group.

Stephanie Baxter

Trustee

Stephanie joined the Board of Cambridgeshire ACRE in February 2022.

Stephanie is a strategic thinker, utilising housing policy to deliver social justice and poverty alleviation. She is passionate about community led housing and how this can enable local communities to be part of their own solutions. Stephanie has worked in rural local authorities for the past 16 years, with knowledge of planning and housing policy. She is a Trustee with her local foodbank and an active member of her local church.

Kathy Davey

Macmillan Village Agent

  • Direct Dial: 01353 865032
  • kathy.davey@cambsacre.org.uk

Kathy joined Cambridgeshire ACRE in 2024 as part of the Macmillan Village Agents, offering wellbeing support to anyone affected by cancer in the Fenland area.

Prior to joining the charity, Kathy worked for the NHS as a Falls prevention Assistant Practitioner. She has also worked for many years within the charity sector. 

Kathy enjoys engaging with communities, supporting people as best as she can.  

Sarah Severn CBE

Trustee

Sarah became a trustee of Cambridgeshire ACRE in 2023. In her professional life, Sarah worked at DEFRA, supporting Rt Hon Lord Benyon, the Minister for Rural Affairs. She led on rural policy and the government’s commitment to thriving rural communities.

She has a BA (Hons) from the University of East Anglia in Economic and Social History and Sociology; an MBA (Cranfield) and the APM-accredited Project Leadership Programme (Infrastructure and Projects Authority). Sarah was awarded her CBE in 2013 for services to public protection. 

David Olney

Trustee

David completed an MBA at City University Business School, following an engineering first degree at Loughborough University. He has considerable defence acquisition experience culminating in his role as Chief Operating Officer at the Defence Infrastructure Organisation where he was responsible for delivering proposals on the management of the estate as part of the Strategic Defence and Security Review in 2010.

Subsequently, David had been Managing Director within the Babcock International Group responsible for 4 businesses ranging from media and education to infrastructure both in the UK and Brazil. David is a member of the Institution of Engineering and Technology as well as a Fellow of the Royal Institution of Chartered Surveyors.

David is a Non-Executive Director of WaND Consulting and a Trustee of Thedwastre Education Trust.

Karen MacKelvie

Natural Heritage and Communities Officer

Karen studied Environmental Biology at St Andrews University and holds a diploma in Therapy at Warwick University. She lived and worked on Shetland soils for 25 years before moving to North London to work as a Nature Recovery Ranger. 

Her internationally-acclaimed ‘Nature Prescriptions’ project (RSPB Scotland) is an example of the innovative way she enjoys working. Karen looks forward to inviting people back into deeper connection with the wonderful wildlife of the Fens. 

Lucille Bingham

Village Agent

Lucille joined Cambridgeshire ACRE in 2024, as part of the team of Village Agents, covering the Fenland area. 

Prior to joining Cambridgeshire ACRE, Lucille managed her local village Post Office for over 17 years, a role she was passionate about. She has also been heavily involved with a village hall committee, organising many social events, as well as continued fundraising for charities. 

Rachel Mason

Community Wellbeing Manager

Rachel joined the Cambridgeshire ACRE team in 2024 and leads the development of our community wellbeing work. She manages the organisation’s team of Village Agents who support individuals with their health wellbeing needs.

Rachel has an extensive background in the charity sector, with over 20 years’ experience of developing advocacy and involvement services in Cambridgeshire and of managing people. More recently, she was national Practice Lead responsible for the continuous improvement and quality of advocacy practice for nearly 400 advocates. Rachel is a BA (Hons) Psychology graduate from University of Bedfordshire.

Tate Oulton

Natural Heritage and Communities Officer

A laboratory research scientist by training, Tate worked for over seven years in the field of infectious disease and immunology before setting his sights on a career in conservation. Eight months spent as a full-time volunteer officer with the Wildlife Trust for Bedfordshire, Cambridgeshire and Northamptonshire provided an immersive and highly varied introduction to life as an ecological conservationist, where he developed skills in conducting biological surveys, research and monitoring of habitats, land management, and practical conservation methods among others.

Tate has a particular interest in regenerative agriculture, and the role farms have to play in response to the climate crisis and environmental degradation. He is highly involved with a local farm cluster aiming to promote and encourage more sustainable and wildlife friendly practices on agricultural land.

Angela Stibbs

Village Agent

Angela joined Cambridgeshire ACRE in 2024. Prior to joining the team, Angela worked as an Estate Agent for over 35 years. 

After leaving her role in property, she then worked as a gardener for five years, enjoying the slower, but still rewarding, pace of work.

Adele Furness

Village Agent

Adele joined the Cambridgeshire ACRE team in 2024.

Prior to joining, Adele was involved in many business sectors: medical sales, beauty, military and the postal service.

She is excited to connect with the local communities in Cambridgeshire through her role as a Village Agent and to work closely with our volunteer-led Community Hubs. 

Gary Roffey

Rural Housing Enabler

Gary joined the Cambridgeshire ACRE team in March 2024. His role is focused on developing affordable housing on rural exception sites.

Gary has previously worked for a number of Local Authorities and Housing Associations managing social housing. He also worked for the Audit Commission’s Housing Inspectorate and the Housing Ombudsman Service.  

He has a BSC(Hons) in Social Science from the University of Bradford and a postgraduate Diploma in Housing from the London School of Economics.

 

 

Hayley Neal

Chief Executive

  • Direct Dial: 01353 865034
  • hayley.neal@cambsacre.org.uk

Hayley was appointed as Cambridgeshire ACRE’s Chief Executive from 2024. She oversees the work of the charity and puts in place our plans and strategies for the future. Day-to-day, Hayley develops our relationships with new partners, explores new opportunities and oversees all aspects of the charity’s work.

Before working at Cambridgeshire ACRE, Hayley worked for the Countryside Regeneration Trust and worked as a freelance fundraiser.

Magda Bryans

Macmillan Village Agent

  • Direct Dial: 01353 865033
  • magda.bryans@cambsacre.org.uk

Magda joined Cambridgeshire ACRE in 2024 as part of the Macmillan Village Agents, offering wellbeing support to anyone affected by cancer in the Fenland area. 

Magda is a trauma therapist with an MSc in Psychology, believing that creativity, movement, curiosity and good friends are foundations of a healthy life. She has experience working with numerous local charities, enjoying the co-creation of community projects. 

Jenna Brame

Senior Rural Housing Enabler

  • Direct Dial: 01353 865022
  • jenna.brame@cambsacre.org.uk

Jenna joined the Cambridgeshire ACRE team in 2020. Her role involves leading our rural housing partnership, developing affordable schemes on rural exception sites.

Jenna has a BSc in Geography from University of East Anglia and prior to join the organisation worked as a Graduate Housing Strategy and Enabling Officer at West Suffolk Council. Since joining Cambridgeshire ACRE she has become an accredited Community Led Housing Advisor.